J.T Kent
By Ole Rollag
My first job was at my parent’s store. I was the small child (found at so many small businesses) that split time between playing in the back and helping customers. It was there that I learned the basics of customer service – how to smile, how to thank, and (most importantly) how to build connections with people I only met for a fleeting moment. I found myself continually attracted to situations where I could foster those connections. Eventually, this led me to the world of private aviation. It was there that I truly had the opportunity to hone my skills. I was tasked with managing relationships with CEOs, Board Members, and UHNWI. I spent over 10 years within that realm, growing to lead sales and customer success teams across the aviation services spectrum.
When I joined Murano in 2024 I had two goals in mind. First, I wanted to get back to my roots and focus solely on building client relationships. Second, I wanted an opportunity to learn a new industry and help new people. In Murano, I found a company who place matchmaking and relationship building at the very core of their service, giving me an opportunity to step into the world of asset management whilst still focusing on bringing the highest level of service to clients.